At Golden Village, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal and non-personal information when you visit our website or use our services. By accessing and using our site, you agree to the practices described in this policy.

• Collection and Use of Personal Information

When you interact with Golden Village services, we may request personal information. Providing this information is voluntary, but some services or inquiries may be limited if you choose not to share it.

Personal Information may include:

• Account Information: Name, email address, phone number, shipping/billing address, and preferences when creating an account, making purchases, or contacting us.

• Payment Information: Credit card or payment details to process orders, securely handled through trusted third-party payment providers.

• What Personal Information Do We Collect?

• Account Registration and Purchases: We may collect your name, email, phone number, addresses, and order preferences when creating an account, purchasing products, or contacting us.

• Compliance with Legal Requirements: In some cases, such as customs declarations or regulatory requirements, government-issued identification may be required.

• How We Use Your Personal Information?

• Order Processing: To process orders and deliver Golden Village teas and related products.

• Communication: To send order updates, product launches, promotions, or newsletters. You may opt-out at any time.

• Identity Verification: To confirm your identity when necessary.

• Internal Use: For auditing, data analysis, and improving services.

• Collection and Use of Non-Personal Information

We may also collect information not directly linked to you, such as:

• Usage Data: IP address, device type, browser, location, and time zone, helping us understand user behavior.

• Aggregated Data: Analyzed data on how users interact with the website to improve products, services, and marketing.

This information helps enhance the user experience and optimize our offerings.

• Cookies and Other Technologies

• Cookies: Used to track site usage, enhance functionality, and tailor marketing efforts.

• Log Files: Automatically collect IP addresses, browser types, and operating systems to analyze website performance.

• Pixel Tags: Measure the effectiveness of emails and advertisements, optimizing marketing campaigns.

You can manage cookie preferences in your browser, but disabling cookies may affect some features.

• Data Protection and Security

Golden Village is committed to protecting your information. We use encryption technologies (e.g., TLS) for secure transmission and maintain physical and electronic safeguards for our servers and storage systems. Account and password information are stored in encrypted form.

• Disclosure of Personal Information

We may disclose personal information in the following circumstances:

• Legal Compliance: When required by law, government, or regulatory authorities.

• Business Transactions: In events like mergers, acquisitions, or asset transfers.

• Service Providers: Trusted third-party providers supporting our operations, such as payment processors and shipping companies, who comply with strict data protection standards.

• Privacy Questions and Contact

If you have questions about our privacy practices, wish to update your personal information, or have concerns about privacy violations, contact us at:

Email: 22110665@qq.com
Address: Group 2, Huangjin Village, Ludongshan Town, Baojing County, Xiangxi Tujia and Miao Autonomous Prefecture, Hunan Province.

We will review all inquiries and respond appropriately. If unsatisfied, you may escalate the issue to the relevant regulatory authority in your jurisdiction.

• Changes to the Privacy Policy

Golden Village reserves the right to update or modify this Privacy Policy. Any significant changes will be posted on this page. Please review this policy periodically for updates.